Contacting us
At Fingabox, we are devoted to customer satisfaction
and committed to
positive relationships with every company and individual with whom we do
business. We strive to understand your interests and concerns, and treat you
with respect, courtesy and consideration.
Our address and other means of contact are:
Red Box Multimedia
76 Sinclair Street
Helesburgh
Argyll & Bute
G84 8TU
Tel/Fax: +44(0) 1436 672273
Mobile: +44(0) 7976 358438
Email: information@fingabox.com
Office hours
The telephones are answered 09:00 to 17:30 (UK time) (GMT or GMT+1, summer
timings apply)
If a member of staff is available, all telephone calls to our
number will be answered within 6 rings.
If no representative is available, or if you call is outside of the office
hours, your call will be diverted to an answer phone.
Level of service
All answer phone messages will be responded to the same day if
your message
was left before 17:00 (UK time), or after by 12:00 (UK time) the next working
day.
All e-mail queries sent to information@fingabox.com will
be replied to the same day if your message was left before 17:00 (UK time),
or after by 12:00 (UK time) the next working day. |